Outsourcing Solutions

Rental HQ is Tomorrow's place for your property management business. 
 

A property management business is very hard to run. Firstly, finding good staff can be time consuming and stressful. 

 

When your property manager resigns, delivering quality services becomes virtually impossible. Staffing is one of the biggest issues all agencies face. 

 

Rental HQ offers easy solutions for you to outsouce any area of your rent roll. You can select from our menu of services and once you sign up with us, our team will take over the complete headache and deliver to you end to end solutions.

 

If you are worried about any of the following, please call Yasemin Kemal on 0415 091 333:

 

  • staff retention
  • complaints from owners and tenants
  • poor service levels
  • losing customers
  • compliance failures
  • trust accounting issues
  • lack of procedures 
  • poor financial return

 

Rental HQ has a ready platform that takes away the complete headache of property management operations with a team that is ready to take over the running of any aspect of your portfolio.

 

Some Principals hire virtual assistants as a solution. Reality is that VA's come with all the headaches of training, retention, how to utilise them effectively, monitoring quality and it takes months and months of tweaking before you will see any benefits. 

 

Rental HQ has the ability to take over your complete rent roll, or any part of your rent roll. What's different about us is that our staff are fully trained and no matter what you ask us to do for you, there is no warm up time and we step right in.

 

Our team knows the legislation intricately and they understand workflow for any property management area. They are also highly trained on communication standards with owners, tenants etc whether on phone or email.

 

Unlike staff who need to be supervised, Rental HQ's team knows what they are doing. They take on full cycles from end to end. Whether you want our team to handle lease renewals, maintenance, manage smoke alarms, pool registers, tenancy applications etc, they will handle the complete cycle and touch base with you or your property manager daily.

 

Using our trained personnel, your staff will have more time to build relationships, more time on growth and quality.